At UPMC, we continue to move forward in implementing our COVID-19 response measures. Our testing capabilities are rapidly increasing, and we have expanded our testing footprint beyond Pittsburgh, opening locations in Altoona, Erie, Harrisburg and Williamsport. 

We were fortunate that our communities started with low rates of COVID-19 infection. The positive effects of social distancing and isolation, as well as UPMC’s ability to track each case we test, tell us our infection rates remain lower than other regions. Hopefully, this trend persists. At the same time, we remain committed to providing superior care to the relatively few cases that have been admitted to our hospitals and to protecting the safety of our staff and patients as we navigate these challenging times.

As a reminder, if you feel you are experiencing symptoms associated with COVID-19, you should call your doctor or use UPMC AnywhereCare, where a doctor will assess your condition online.  

For other health issues, such as more common flu symptoms or previously scheduled appointments, many UPMC primary care doctors and specialists can provide convenient video visits through MyUPMC. You can find more information about both these services in the articles below.

Finally, we would like to recognize all our physicians Monday for National Doctors’ Day. They remain committed to providing the very best care for their patients during these challenging times. At the same time, we also want to recognize and thank all our nurses, technicians, and other employees who continue to provide our patients with the high-quality care they have come to expect from UPMC. 

As always, we are here for you, and we thank you for choosing and trusting UPMC.


What to do if you need help

If you believe you were exposed to the coronavirus, but aren’t showing symptoms, call your doctor for advice. Practice routine precautions, such as social distancing.

If you have symptoms that are flu-like, including fever, cough, and shortness of breath, call your primary care doctor. If you do not have a doctor, use UPMC AnywhereCare. A video visit from home limits the spread of infection, and if needed, UPMC can guide you safely to the next care site.

UPMC Urgent Care and Primary Care walk-in locations cannot collect specimens or test for COVID-19. They are open to treat minor illnesses and injuries.

If you are experiencing severe symptoms, such as trouble breathing, you should visit an emergency department in your community for immediate care.

If you can, call ahead of time so staff may prepare for your arrival and prevent the spread of any illness. Do not delay if you have severe breathing problems. Visit our COVID-19 Facts page for more information.


Schedule a video visit

Do you have an upcoming appointment scheduled with your doctor or specialist, or do you need to schedule a new appointment? There’s no need to cancel. 

See your doctor via your smartphone, right from the comfort of your home, with a MyUPMC Video Visit. The process is easy and convenient. 

Call your provider’s office or our UPMC Referral Line at 1-800-533-UPMC from 7 a.m. to 7 p.m., Monday through Friday.


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